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Privacy Policy

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.

Copyright, All content appearing on this Web site is the property of:

KOLAS HEMP LLC

DBA: KOLAS Hemp

Sacramento, CA

Copyright © 2021 KOLAS Hemp.

All rights reserved.

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As a user, you are authorized only to view, copy, print, and distribute documents on this Web site as long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2021 KOLAS Hemp. All rights reserved.

 

Use Of Site

 

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information, including product pricing and availability, may be changed or updated without notice. KOLAS Hemp and its subsidiaries reserve the right to refuse service and/or cancel orders in its discretion, including, without limitation, if KOLAS Hemp believes that customer conduct violates applicable law or is harmful to the interests of KOLAS Hemp and its subsidiaries.

 

Privacy Policy

 

KOLAS Hemp uses personal information that you may submit through this website strictly for processing orders and this information will not be shared with any third-party companies.

 

Consumer Agreement

 

Customer must be 18 years of age or older to purchase our products and they must have a valid sellers permit to purchase wholesale orders. All smoking devices sold on this website are intended for legal hemp flower.

Shipping & Delivery

KOLAS Hemp ships merchandise within the United States and internationally. Shipping cost for all orders are calculated according to weight. We use USPS as our shipping method.

Sales Tax                                            

KOLAS Hemp charges sales tax for retail customer orders, in accordance with the delivery address of the customer. KOLAS Hemp does not charge sales tax on wholesale orders that are intended for resale.

Return/Exchange Policy

There is a 30-day money back warranty for any of our products if you are unsatisfied with your purchase for any reason. We also guarantee that all our products are in perfect condition and packaged securely when leaving our facility. However, if any of the products are broken in the time of delivery, please contact us and we will resolve the issue.

This privacy policy sets out how KOLAS Hemp uses and protects any information that you give KOLAS Hemp when you use this website. KOLAS Hemp is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. KOLAS Hemp may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT - COOKIE INFORMATION

We may collect the following information:

  • name

  • contact information including email address

  • demographic information such as postcode, preferences, and interests

  • other information relevant to customer surveys and/or offers

*For the exhaustive list of cookies we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER

 

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerservice@kolashemp.com

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to 701 12th Street, Sacramento, CA 95814.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.  To make such a request, please contact us at the following address:

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KOLAS HEMP LLC DBA KOLAS Hemp

701 12th Street

Sacramento, CA 95814

customerservice@kolashemp.com

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

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Last revised 05/27/2021

Elevate your life with Kolas Hemp!

CUSTOMER SUPPORT

OPEN 7 DAYS A WEEK

9AM - 5PM PST

1-916-800-4065

SALES@KOLASHEMP.COM

701 12TH STREET

SACRAMENTO CA 95814